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Contact us

Tell us where, then tell us what.

We ask for the property ZIP first. If we cannot reach you there, nothing else on this page is worth filling in.

In a hurry? Call 1-833-466-4788

01 · Your area
02 · How to start
03 · Details
04 · Done

Step one

Where is the property?

Our crews work across Philadelphia, the surrounding suburbs and Northern Delaware. Video consultations are available anywhere in the US.

We will not ask for anything else until this is answered

In a hurry? Call 1-833-466-4788 and skip all of this.

Step two

How would you like to start?

Three different things, three different costs.

That ZIP is outside our service area

On-site options are switched off for that address. A video consultation still works, anywhere in the US.

Not sure what the problem is? Take the 60 second assessment first.

Step three

A few questions about it.

One at a time. Whoever calls you back will already know the situation.

1 of 5

What kind of property is it?

What are you seeing?

How widespread is it?

How long has it been going on?

How soon do you want someone?

Where should we call you?

No payment is taken here. Anything chargeable is confirmed on the phone first.

Received

That is with the team.

Someone will call you back the same working day. If it is an emergency and water is moving right now, call 1-833-466-4788 instead of waiting.

Questions and answers

The things people ask before they call.

Because it is different work. A free estimate is a salesperson looking at your wall so they can quote you. A paid assessment is a technician with thermal imaging and moisture meters producing a document with photographs, findings and a priced scope. You own it, and you can take it to an insurer, an engineer or a competitor. When you hire us for the repair, the fee comes off the invoice.

Partial assessments covering up to two areas start at $500. A full property assessment starts at $750. Multi-unit properties are assessed per unit. The fee is credited against the repair if you go ahead with us.

Three years on workmanship, covering the labour on exterior repairs and installations we carry out. If something comes up under it we respond within 48 hours.

Yes. Alongside one-off commercial work we run three ongoing plans: a Commercial Service Plan, Preventive Maintenance, and Emergency Readiness. Property managers tend to want a schedule and a named contact rather than a phone number to call in a crisis.

Same day where we can. If water is moving through the building right now, call rather than filling in a form. The difference between a drying job and a mold remediation job is often 48 hours.

Often not. If you can see it and smell it, a laboratory will only confirm what you already know. Testing earns its cost when the growth is hidden, when a health question is live, or when a transaction or dispute needs a documented result.

No. It would come back and you would be entitled to be angry about it. If you cannot fund both at once we will scope the source repair first and stage the remediation.

That depends on your policy and the cause of loss, and we will not guess before seeing it. What we can do is document the loss to the standard adjusters expect, which is where homeowners most often lose money.

FLIR thermal imaging to find the temperature difference wet material creates, pin and pinless moisture meters to confirm it in real numbers, drone survey for roofs and upper elevations, and invasive probing on stucco where surface inspection tells you nothing.

We cover Philadelphia, the surrounding suburbs and Northern Delaware. Florida is opening soon. Enter your ZIP anywhere on the site and we will tell you straight away.