Elena2024-01-04 We called Moisture Master Pros to detect where our water leaks were coming from after various "professionals" came and failed. The technician, Josh, was very professional, knowledgeable, helpful, very patient at explaining everything to us and answering all our questions. We couldn't be happier with Josh. The report was thorough and clearly explains which actions we need to take to fix our current problems and prevent potential new ones. The only tiny complain is that the report was later than they promised, and we had to ask a couple of times, but the office was responsive and professional. We will start addressing all MMP's recommendations and we hope this will finally solve our water leak issues. As of now, we definitely recommend MMP!Leah G2023-10-03 Promise was really persistent regarding issues we had with PECO. She did a great job of advocating for us when they were unable to continue the job without PECO installing critical safety measures. Promise kept us in the loop at every step. I'm so glad that she helped us so much! Moisture Master Pros just finished the work on our home, so I can't speak to the long-term quality but they do have a year warranty!Jake Paine2023-04-06 Moisture Master Pros came recommended to me by two separate friends, one who also left a kind Google Review. From the first consultation (which they deducted from the total cost), I had a good feeling. The founder did the assessment and went above and beyond assessing our home, and giving us a comprehensive look at any issues, ongoing or preventative. He did not try to sell up. He was on time, respectful, and incredibly knowledgeable. Upon scheduling some repairs (we worked together to find a plan of action), the MMP team was respectful, on time, organized, and went ABOVE AND BEYOND to do the work with care, class, and courtesy. Other companies in our homes could learn from MMP. I will add two other things: 1. The 5-year guarantee is everything. You can transfer, etc. I respect companies who do not disappear upon being paid, and I take their guarantee to reflect a pride and quality of work. 2. I called a competitor in shopping estimates. Even before getting the price, that competitor was late, rude, and laughed when I asked about a guarantee on their work. Before they got to my home (I politely asked them not to come), they criticized "Philly roofdecks" and sighed, as if I was bothering them. You get none of that from Moisture Master Pros. They would be the first and only call I would make in the future. Thank you Joshua and your team.Fiorella Basso2023-02-10 I highly recommend Moisture Master Pros. They were quick to respond, on time and incredibly profesional. Josh was very knowledgeable, explained everything in detail and discussed our options with us. Also their work has a 5 year warranty which is great.Katie Cornell2022-10-10 I paid for an internal water assessment on 9/13/22. Josh was really thorough and spent a lot of time answering my questions. However, I did not receive the assessment report in a timely manner and had to call the company 3 times before receiving a call back. When the company did return my call, they took full responsibility for not sending the report in a timely manner and issued me a full refund for the assessment, which is very much appreciated. I have written this review assuming I will still receive the report, as promised, within the next 24 hours.Jon “Traveler 369” Perez2022-09-16 Young man (Josh) came out & did a masterful job of evaluating the problem. He had his thermal imaging scan thingy inside, his high tech drone outside & access the whole situation completely. Explained everything in layman's term (of course I asked a thousand questions). The estimated proposal was thoroughly written; very professional, itemizing every job detail, description, start & finish. The estimate wasn't free; not to expensive, not cheap either, but it was worth it.Bianca Pasquel2022-08-29 My entire experience with Moisture Master Pros was stellar. From scheduling to inspection, repairs and cleanup, every person I interacted with was helpful and friendly. I called about water damage from a roof leak, they came out just a couple days later and did a detailed inspection inside and out. All staff are knowledgeable, professional, and courteous. While it took me a few months to save up for the repair, Josh & Eric came out and immediately got to work two days after I called to schedule. They were so kind and even helped out on a small basement issue from a previous flood. Even though my partner and I were working from home during the repairs, Eric made sure to let us know when he’d be getting noisy. The attention to detail is unmatched, and I would recommend Moisture Master Pros to anyone who wants a thorough job well done!Joe Matteo2022-06-21 Josh and his team were really fantastic. They did a terrific job on the repair and remediation, they were respectful of our home, and just generally very nice people. It was a pleasure to work with them and would 100% recommend them to anyone else looking for water damage or mold remediation work.Load moreGoogle rating score: 4.8 of 5, based on 41 reviews
Our leak detection specialists conduct full or partial assessments and inspections using industry-best equipment to uncover hidden leaks in your home, water infiltration, water damage, and mold.
If you are unsure if your home has mold or mildew, you need a quick and accurate answer for your health and safety. Our team conducts air quality and surface testing to provide that much-needed information.
If mold is found in your home, our team seals off the contaminated area and begins removing the affected walls, ceilings, and insulation. The remaining mold is also scrubbed with an antimicrobial solution.
When water compromises sections of your home, the affected areas – such as walls, ceilings, framing, and insulation – are removed. Our team then helps restore these areas, leaving behind a revitalized space.
Our top-rated leak detection and repair services are anchored by an innovative approach to leak detection. Unlike plumbers, who are generalists, we specialize in pinpointing the exact location of water leaks within your property. Our non-invasive leak detection services feature FLIR infrared cameras, thermal imaging, and drone inspections, allowing our technicians to locate the root cause of your leak and water damage in hard-to-reach areas (roof and chimney).
Detect Leaks Early:
Prevent costly repairs and structural damage with our early leak detection services.
Save Time and Money:
Our non-invasive techniques mean faster detection and less disruption.
Ensure Thorough Remediation:
From mold remediation to structural repairs, we cover all aspects of restoration.
Homeowners often suspect a leak due to high water bills, damp spots on walls or ceilings, or a sudden drop in water pressure. Our team can not only help diagnose the issue, but provide necessary next steps.
As soon as possible! Detecting leaks early is crucial because hidden leaks can lead to significant water damage, mold growth, and increased water bills. Early detection allows for timely repairs, saving you money and preventing costly damages in the future.
If you have a leak, wait to make a claim to your insurance until you have someone identify the leak and cause. Leak detection is typically covered by your insurance policy, but it all depends on what type of leak you have.
Our technicians are highly trained and knowledgeable in using advanced technology and specialized techniques to precisely locate hidden leaks, whereas a plumber typically handles a broader range of general plumbing repairs and installations.
We proudly serve residential and commercial customers throughout the Philadelphia Metro area and the state of Florida. Contact us at 1-833-466-4788 or submit a form here.