Donna’s basement was a constant source of frustration, with water seeping up from the floor during every rainstorm.
Donna’s basement was a constant source of frustration, with water seeping up from the floor during every rainstorm. Additionally, her powder room faced persistent water issues from the outside. After trying multiple companies without success, Donna turned to Moisture Master Pros for a lasting solution. She was immediately impressed by our holistic approach, detailed report, and comprehensive inspection. We tackled both problems head-on, ensuring her home was secure and dry. Donna was beyond happy with the results and finally found peace of mind, knowing her home was protected from future water damage.
We meticulously traced every drop of water to identify what had been previously fixed and what had been overlooked.
This step was crucial in developing an effective plan to prevent future water damage.
The strategy included sealing identified leaks, improving external drainage, and installing advanced moisture barriers tailored to Greg's home's specific challenges.
Throughout the project, the Moisture Master Pros Team maintained clear communication with Greg. They set realistic expectations and provided updates on any discoveries and complexities that arose. This transparency and professionalism instilled confidence in Greg and ensured a smooth process.
Our team’s repairs were robust and thorough, addressing all the underlying issues that had caused the recurrent water damage. As a result, Greg’s experience transformed from one of frustration and recurring problems to satisfaction and peace of mind.
Josh impressed us within the first 5 minutes and I’ll be referring others to him for sure. We’ve had several contractors visit and have had ongoing issues every summer with no great solutions. Josh pinpointed where our water problems were coming from, provided us with a lot of information around addressing it, and was so thorough, professional and knowledgeable. If I could give more than five stars I would!!
Promise was really persistent regarding issues we had with PECO. She did a great job of advocating for us when they were unable to continue the job without PECO installing critical safety measures. Promise kept us in the loop at every step. I'm so glad that she helped us so much! Moisture Master Pros just finished the work on our home, so I can't speak to the long-term quality but they do have a year warranty!
Josh and his team did an amazing job drying out and restoring my basement after a recent refrigerator leak. Within a few hours of my call Josh was on site and had begun the repair process. The next day his team worked late into Friday evening to complete the entire repair in just over one day from the time I noticed the problem. Josh is thorough, knowledgeable, and kept me informed throughout the repair. Highly recommended.
Great company to work with! Josh and the team at MMP were on time, professional, careful, and thorough making sure to get the job right every step of the way. In my case they handled a challenging issue with a roof leak that lead to severe interior damage. After the inspection, they came back with a clear estimate and scope of work including pictures of what needed to be addressed in the immediate and in the long term. Easily the best experience I've had, would recommend to anyone.